Frequently Asked Questions
What will happen if I’m late for a performance?
If you’re running late to a performance you will be admitted at the first suitable break determined by the promoter. Some performances and events have a very strict lock-out policy to ensure that seated audience members and performers are not disturbed and the earliest you may be admitted is interval.
We suggest you get to the venue early to avoid disappointment, and to enjoy a relaxing start to your evening. The Foyer Bars are open one hour prior to performance and during interval.
Do you have a dress code?
No, wear whatever you feel comfortable in so you can relax and enjoy the performance.
Can I use my phone in the theatre?
It is a requirement of entry into performances that you turn your mobile phone off completely. Switching your phone to silent may eliminate the sound, but the light may disrupt other audience members.
Can I use my mobile phone in the theatre and take photos of the performance?
Taking photos or video during performances is not permitted, unless explicitly stated by the performers. It is a violation of copyright laws and flash photography can cause a safety hazard to performers. You will be reminded of this prior to the performance.
Please remember that the light from a mobile phone switched to silent may still disrupt other audience members. It is a requirement of entry into performances that you do not use your mobile phone to make or receive calls or messages.
How early should I arrive?
We recommend you arrive at the theatre at least 30 minutes prior to the start of the show, especially if you need to pick up your tickets from the Venue Box office. This will allow you sufficient time to find your seats before the performance starts.